General Support
support@parsecast.app
For account access, playback bugs, generation failures, and troubleshooting.
Email supportSupport
Need help with ParseCast?
Contact the team and include your Android device, app version, and what happened.
Legal & Privacy
legal@parsecast.app
Questions about terms, privacy rights, or compliance requests.
Email legalFastest way to get resolved
- Unable to generate audio from Reddit input
- Playback not resuming in background mode
- Library sync or account session issues
- Subscription entitlement and billing checks
Support hours: Monday-Friday, 9am-5pm PT.
What to include in your message
- The Reddit URL you attempted to convert
- Whether the issue is playback, account, or subscription
- Your Android device model and app version
- Any screenshot or exact error text you saw
This helps us identify root cause and respond with a concrete fix faster.